Support

Something wrong? Tell us.

Email support@fablegate.org about StorySwept or Pumpkin Spice Stories. A person reads every message, and we reply within two business days.

What helps us help you

  • Which app you use: StorySwept or Pumpkin Spice Stories.
  • Your username.
  • Your device and its operating system, or your browser.
  • What happened, when, and what you expected instead. A screenshot is worth a paragraph.

Common requests

Delete your account

Email privacy@fablegate.org to delete your account and its data. You don't need the app installed.

Refund a purchase

Apple and Google handle refunds for purchases made in their stores: Apple, Google Play.

Report a story or a player

Use Report in the app, or email us the story's title and what you saw.

Your data

To see, correct or delete what we hold about you, email privacy@fablegate.org.